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Accessibility statement for City Sight

This statement applies only to content hosted on the sub-domain ‘www.citysight.city.ac.uk’.

City Sight website is run by City, University of London and is committed to providing an accessible website for all users. We are working to follow the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

How accessible this website is?

We are aware there are several accessibility challenges on www.citysight.city.ac.uk however, due to the limitations of WordPress, some features of our website may not be accessible to everyone.

We are working on improving the accessibility of our website on this platform and will continue to make changes as we become aware of new accessibility standards for WordPress and best practices.

We have implemented the following accessibility features on our website:

  • We use AA colour contrast and fonts. This makes our website easier to read for people with visual impairments.
  • We’ve made the website text as simple as possible to understand so that everyone can access our website, regardless of their abilities. This includes people with cognitive impairments, dyslexia, or who are not native speakers of the language.
  • We provide keyboard navigation. This allows people with motor impairments to use their keyboard to navigate our website.
  • We provide text alternatives for all images. This allows people who are blind or visually impaired to understand the content of our images.
  • We make most of our website accessible to people who use screen readers, including the most recent versions. This allows people who are blind or visually impaired to use our website independently.
  • WordPress themes cannot guarantee full compliance, we ensure that this subdomain should pass basic accessibility requirements.

Technical information about this website’s accessibility

City, University of London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

We are currently working on identifying issues that you may experience accessing content within the City Sight website. These issues will be added to this page once this website has implemented Siteimprove – a tool that will assist us in identifying specific issues and take remedial action.

How we tested this website

Both City and our partnering development agency incorporate the WCAG 2.1 AA standard into every stage of development when designing and building new pages. We test pages with multiple browsers, on macOS, Windows, iOS and Android, with and without screen reader software.

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible citysight.city.ac.uk is.

What we’re doing to improve accessibility

We want our website to offer the best experience possible for all of our users.

  • We are doing a blend of automated and manual checks with the help of Siteimprove, WAVE, ARCTool and Axe accessibility checkers to monitor and keep track of the fixes we need to do across the website
  • We are advising developers on accessibility best practice and our developers are working through the issues raised in the audits.
  • We are working with our suppliers to fix issues and think about future developments
  • We have recently updated our content guidelines to include accessibility
  • We will be encouraging our content editors to reduce the high volume of web pages so that auditing activities can be more easily managed
  • We are also updating the ways in which we provide training and best practice to those working on our website.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email the Web Content team.

We’ll consider your request and get back to you in 3-5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Web Development team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Preparation of this accessibility statement

This statement was prepared on Tuesday, 18th July 2023. It was last reviewed on 4th August 2023.